Pocket Hugs

Looking back on the last year, it’s never been so important to maintain contact with family and friends. Having a sense of belonging is essential to wellbeing. We have boosted our contact with families using technology to make sure our residents and families don’t miss a thing. This year to branch out, we are sending personalised pocket hugs to families and friends with a special message. We will be asking residents “What does dignity / respect mean to you?” The values will be added to our log book and shared with the care team to ensure the care delivery is led by our residents and not by us.