Finding the right social care
VODG have published a new resource for those who need to choose a support provider. Top ten tips when choosing a support provider, is designed to be used by those looking to secure high quality social care for themselves or for a relative or friend. The guidance also includes some key questions that should be asked when making a choice about support provided under the Care Act 2014. These include:
- How will the support package be developed, monitored and change
- What is the cost of the support and what does it include
- What is the complaints procedure
- How can care agreements be ended