Improving personalisation in care homes - Action planning tool
This action planning tool is for managers and owners of care homes for older people. It will help you to:
- Build a shared understanding of what personalisation (or person-centred care) means in a care home setting
- Identify and plan practical improvements that will make your home more personalised
It has been designed to also be used for wider groups of people including those with complex conditions. Care home managers will be able to use the tool to support good conversations with residents and staff, and identify the improvements that will make the most difference to people’s quality of life.