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Leading and influencing high quality care locally
Anna Gaughan, Regional Dignity Lead for the North West, and contributor to the recently published CfPS Dignity Guide for Overview and Scrutiny Committees 'Walk a Mile in My Shoes' explains the influential role of OSCs in raising the quality of services, and highlights a campaign that was originally launched specifically to promote dignity for older people but is being extended to all those receiving health and social care services.
