Abuse

The first point of the dignity challenge is to 'have a zero tollerance of all forms of abuse'. Abuse is at the other end of the spectrum of behaviour from treating people with dignity and respect. Types of abuse include; neglect, physical, psychological, emotional, financial and sexual abuse. It is vital that respect for dignity be seen as important by everyone in the organisation, from the leadership downwards and that care and support is provided in a safe environment, free from abuse.

The Department of Health and Home Office Circular on Adult Protection "No Secrets" (issued in 2001) is currently under review and a revised document will be issued for formal consultation later in 2008. Presentations from the Listening and Engagement events help by CSIP in May 2008 can be found on the ICN website (see below). Local authorities have the lead responsibility for adult protection and safeguarding; for further information about arrangements in your area go to the website for your local council.

The resources in this section offer some guidance on how to respect dignity through challenging abuse.

• Action on Elder Abuse (opens new window) is a national charity that campaigns to end abuse against older people. It runs a confidential helpline - freephone 0808 808 8141
• The Abuse section of the SCIE Dignity in Care Practice Guide (opens new window) outlines immediate action that should be taken if abuse is suspected and directs you to suitable further resources.

• CSCI Fact Sheet on Elder Abuse
  This fact sheet, created by the Commission for Social Care Inspection, provides a brief explanation of what is meant by abuse and offers advice on what to do if abuse is suspected. It includes useful...
• No Secrets: Guidance on developing and implementing multi-agency policies and procedures to protect vulnerable adults from abuse
  This Department of Health report is recommended to all commissioners and providers of health and social care services including primary care groups, regulators of such care services and appropriate criminal...